Emma Avatar Performance

Interactive AI Avatar analytics from November - December 2025

Total Conversations
2,570

Nov - Dec 2025

AI Resolution Rate
89.49%

Industry-leading performance

"Not Trained" Responses
270

10.5% of total queries

Multilingual Interactions
13

Bahasa, German, Chinese

Topic Breakdown
What users are asking Emma about
Recipe Requests
925
Brand Story
128
Business Support
41
Product Info
34
EverLink Help
18
Most Requested Drinks
Top cocktail and mocktail recipes
Gin And TonicNegroniWhiskey SourMoscow MuleRum And Pep0306090120
Monthly Usage Trend
Emma conversation volume over time
Sep 2025Oct 2025Nov 2025Dec 2025045090013501800
  • conversations
Key Insights from Emma Avatar Report

Recipe Mastery: 36% of all interactions are recipe requests, demonstrating Emma's value as a virtual bartender and cocktail guide.

High AI Resolution: 89.49% resolution rate means Emma handles queries autonomously, reducing human support needs significantly.

Brand Ambassador: 128 brand story interactions show Emma effectively communicates Candid's origin, values, and sustainability commitment.

Business Support: 41 venue/partnership inquiries indicate Emma is driving B2B engagement and distributor connections.